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Privacy Policy

At House Up, we take the protection of your personal data very seriously. In compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable regulations, we outline how we collect, use, and safeguard your personal information.

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Data Controller

The data controller is House Up S.L., located at Rambla de Catalunya, 66, Barcelona 08007.  You can contact us via email at admin@houseup.design or by phone at 637 510 021.

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Personal Data Collected

Depending on your relationship with us, we may collect the following categories of personal data:

  • Name and surname.

  • Contact details (phone number, email address, postal address).

  • Property-related information (address, features, estimated value).

  • Financial information (in cases of purchase, sale, or rental).

  • Any other information relevant to the provision of our services.

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Purpose of Data Processing

Your personal data will be processed for the following purposes:

  1. Property Management: Registration, promotion, renovation, and maintenance of properties.

  2. Sales and Rentals: Contract formalization, advisory services, and administrative management.

  3. Communication: Responding to inquiries, requests for information, or estimates.

  4. Legal Compliance: Ensuring adherence to legal obligations in the real estate sector.

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Legal Basis for Data Processing

The legal basis for processing your data may include:

  • Execution of a contract or pre-contractual measures.

  • Compliance with legal obligations.

  • Consent from the data subject, where required.

  • Legitimate interest, such as direct marketing or service improvement.

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Data Retention

Your personal data will be retained only for as long as necessary to fulfill the purposes for which they were collected and to meet any legal obligations.

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Data Sharing with Third Parties

Your personal data may be shared with third parties in the following circumstances:

  • With collaborators necessary for service provision (e.g., architects, renovation companies, notaries, or real estate agents).

  • In compliance with legal obligations.

Your data will never be sold or shared for purposes other than those explicitly stated.

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Rights of Data Subjects

As the data subject, you have the following rights:

  • Access your personal data.

  • Request the correction of inaccurate or incomplete data.

  • Request the deletion of your data when they are no longer needed.

  • Object to the processing of your data for personal reasons.

  • Request the restriction of data processing in certain cases.

  • Request the portability of your data.

To exercise your rights, please send a written request, accompanied by a copy of your ID, to admin@houseup.design or our postal address.

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Security Measures

House Up has implemented appropriate technical and organizational measures to safeguard your personal data, preventing unauthorized access, alteration, loss, or unauthorized disclosure.

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Cookies Policy

Our website uses cookies to enhance user experience. 

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Changes to the Privacy Policy

We reserve the right to update this privacy policy to reflect legal, technical, or business developments. Updates will be published on this page with reasonable notice.

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This privacy policy is effective as of January 21, 2025.

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